Help
Contact us
One team, one address, an answer within one to two business days.
Customer service
Write to us
A return, a size, the availability of a piece, an order to track: the same address for everything, Monday to Friday. We usually answer within one to two business days.
Save time
What speeds up an answer
Your order number
It is in your confirmation email and in your account. Without it, finding an order costs one more exchange.
Photos where relevant
For a fault or a wrong item, two sharp photos are worth ten lines of description and save a second request.
A single message
Duplicate emails open two threads in our tool and lengthen the wait instead of shortening it.
Instant answers