Privacy Policy

Misciano Privacy Policy

This policy sets out the basis on which personal information about you may be collected and used when you use our website (whether browsing or making a purchase) on www.misciano.com (the "Site"), and on our mobile application, that you register an account with us and interact with us on the official Facebook, Instagram, Twitter, YouTube, and other social media accounts of Misciano ("Social Media"). This policy also informs you of your privacy rights and how the law protects you.

By using the site and applications, creating a Misciano account, and interacting with our social media, you agree and consent to the terms of this policy.

Misciano is the owner and operator of the site and the corresponding social media accounts and will be referred to in this policy by the terms "we," "our," and "us."

We reserve the right to modify these Terms from time to time. The Terms were last updated on [date].

It is important that the personal data we hold about you is accurate and up to date. Please keep us informed if your personal data changes during your relationship with us.

DATA CONTROL

For all services, the data controller (the company responsible for your privacy) is Misciano.

We have appointed a Data Privacy Manager (DPM) who is responsible for overseeing issues related to this privacy notice. If you have any questions regarding this privacy notice, including any requests to exercise your legal rights, please contact our service via contact@misciano.com

If you have any concerns, we would be happy to address them first. If you would like to talk to us about your concerns, please contact us by email at the address contact@misciano.com.

You have the right to lodge a complaint at any time with the competent supervisory authority for data protection matters.

1. WHAT INFORMATION DO WE COLLECT?

When you visit, register, or order products or services on Misciano, you may be asked to provide certain information about yourself, including your name, contact details, and payment card information. We do not store credit or debit card details.

If you contact us, we may keep a record of that correspondence.

We also collect technical information about your browsing, including your IP address, your operating system, and your browser usage.

2. WHAT DO WE DO WITH YOUR INFORMATION?

We use your personal information only for the following purposes:

-Processing your orders and tracking delivery securely 
-For statistical purposes to improve this website and its services 
-To manage this website 
-Any other use to which you consent

When you purchase something from our store, we collect the personal information you provide to us, such as your name, address, and email address.

Email marketing (if applicable): with your permission, we may send you emails about our store, new products, and other updates.

3. CONSENT

When you provide us with personal information to complete a transaction, we assume that you consent to us collecting and using it solely for that specific purpose.

If we ask for your personal information for a secondary reason, such as marketing, we will ask for your explicit consent directly.

How do I withdraw my consent?

You can withdraw your consent at any time by contacting us at the address contact@misciano.com.

4. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed without authorization.

We use Secure Socket Layer (SSL) software to encrypt the personal information you provide through our website.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

5. YOUR RIGHTS

You can choose to restrict the collection or use of your personal information in the following ways:

Access to information: You can request details about the personal information we hold about you.
Information Correction: If you believe the information we hold is incorrect, contact us.
Deletion of information: You have the right to request the deletion of your personal data.

To exercise your rights, please contact us at contact@misciano.com.