uns kontaktieren

Ob für eine Rücksendung, Größeninformationen oder eine Nachschub-Benachrichtigung – unsere Misciano-Experten stehen Ihnen zur Verfügung, um alle Ihre Fragen zu beantworten. Die Antworten auf die häufigsten Anfragen finden Sie auch in unseren FAQ am Ende der Seite.

Häufig gestellte Fragen

Für weitere Informationen zu unserer Rückgaberichtlinie, unseren Versanddienstleistern, wie Sie uns kontaktieren können und vieles mehr, besuchen Sie unsere FAQ-Seite oder klicken Sie auf den untenstehenden Link.

HÄUFIG GESTELLTE FRAGEN ( FAQ )

Kundenservice

Unser Support ist von Montag bis Freitag erreichbar.

Sie können unser Team per E-Mail kontaktieren. Wir antworten in der Regel innerhalb von ein bis zwei Werktagen. In Zeiten hoher Nachfrage und bei doppelten E-Mail-Anfragen kann sich diese Frist jedoch verlängern.

Für eine schnellere Bearbeitung fügen Sie bitte alle erforderlichen Informationen in Ihre erste Nachricht ein: Bestellnummer, Fotos oder alle für Ihre Anfrage relevanten Details.

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<localization-form>
    <form method="post" action="/de/localization" id="localization_form" accept-charset="UTF-8" class="shopify-localization-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="localization" /><input type="hidden" name="utf8" value="✓" /><input type="hidden" name="_method" value="put" /><input type="hidden" name="return_to" value="/de/pages/kontakt" />
      <ul id='locales-ai-country-list' hidden style='display: none;'>
        
          <li
            
            data-iso='AU'
            data-name='Australien'
            data-currency='AUD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='BE'
            data-name='Belgien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='BG'
            data-name='Bulgarien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='DK'
            data-name='Dänemark'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='DE'
            data-name='Deutschland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='german'
          ></li>
        
          <li
            
            data-iso='EE'
            data-name='Estland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='FI'
            data-name='Finnland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
              aria-current='true'
            
            data-iso='FR'
            data-name='Frankreich'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='fr'
          ></li>
        
          <li
            
            data-iso='GR'
            data-name='Griechenland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='IE'
            data-name='Irland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='IL'
            data-name='Israel'
            data-currency='ILS'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
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          <li
            
            data-iso='IT'
            data-name='Italien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='JP'
            data-name='Japan'
            data-currency='JPY'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='CA'
            data-name='Kanada'
            data-currency='CAD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='HR'
            data-name='Kroatien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='LV'
            data-name='Lettland'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='LT'
            data-name='Litauen'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='LU'
            data-name='Luxemburg'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='MY'
            data-name='Malaysia'
            data-currency='MYR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='MT'
            data-name='Malta'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='NZ'
            data-name='Neuseeland'
            data-currency='NZD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='NL'
            data-name='Niederlande'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='NO'
            data-name='Norwegen'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
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          <li
            
            data-iso='AT'
            data-name='Österreich'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='PL'
            data-name='Polen'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='PT'
            data-name='Portugal'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='RO'
            data-name='Rumänien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='SE'
            data-name='Schweden'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='CH'
            data-name='Schweiz'
            data-currency='CHF'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='suisse'
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          <li
            
            data-iso='SG'
            data-name='Singapur'
            data-currency='SGD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
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          <li
            
            data-iso='SK'
            data-name='Slowakei'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='SI'
            data-name='Slowenien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
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          <li
            
            data-iso='HK'
            data-name='Sonderverwaltungsregion Hongkong'
            data-currency='HKD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
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          <li
            
            data-iso='ES'
            data-name='Spanien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='KR'
            data-name='Südkorea'
            data-currency='KRW'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='CZ'
            data-name='Tschechien'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='HU'
            data-name='Ungarn'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
          <li
            
            data-iso='AE'
            data-name='Vereinigte Arabische Emirate'
            data-currency='AED'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='US'
            data-name='Vereinigte Staaten'
            data-currency='USD'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='GB'
            data-name='Vereinigtes Königreich'
            data-currency='GBP'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='international'
          ></li>
        
          <li
            
            data-iso='CY'
            data-name='Zypern'
            data-currency='EUR'
            data-langs='["fr","de","it","es","ru","en"]'
            data-market='eu'
          ></li>
        
      </ul>
    </form>
  </localization-form>

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gap: 10px;\n  transform: translateX(-22px);\n  }\n  .slidercontainer .slick-dots li{\n  height: 10px;\n  width: 10px;\n  background: #878280;\n  border-radius: 50%;\n  padding: 0;\n  margin: 0;\n  }\n  .slidercontainer .slick-dots li::marker{\n  display:none !important;\n  }\n  .slidercontainer .slick-dots li.slick-active{;\n  background: #000;\n  opacity:1;\n  }\n  .articleMixMatchcontent .overlapContent {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  }\n  @media screen and (min-width:1500px){\n  .slidercontainer {\n  top: 120px;\n  }\n  .sliderCustom .articleSlider img {\n  max-height: calc(100vh - 130px);\n  }\n  .blogContainer {\n  margin-top: 0px;\n  }\n  }\n  .blogContainer a:hover{\n    background:#000;\n  color:#eee !important;\n  }\n    @media screen and (max-width:1400px){\n      .sliderCustom .articleSlider .overlapContent h2{\n        font-size:45px;\n        line-height:50px;\n      }\n          .articleMixMatchcontent .overlapContent h2 {\n       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.sliderCustom .articleSlider .overlapContent{\n        min-height:200px;\n      }\n      .sliderCustom .articleSlider .overlapContent a, .overlapContent a , .blog-home-social h4{\n        font-size:12px;\n        line-height:12px;\n      }\n      .articleMixMatchcontent .overlapContent h2{\n                font-size: 22px;\n          line-height: 18px;\n      }\n      .blogContainer .slick-dotted.slick-slider {\n      margin-bottom: 10px;\n  }\n      .blogContainer .stikcyArticlesContent{\n        padding:0px;\n      }\n      .sliderCustom .articleSlider img {\n      max-height: 100%;\n      height: AUTO;\n  }\n      .blog-home-social h4 {\n          margin: 0;\n      }\n      .stikcyArticlesContent .blog-home-social{\n        padding:0;\n      }\n      .blog-home-social__links {\n      margin: 15px auto 10px;\n  }\n      .blog-home-social hr {\n      border-top: 1px solid #6e6e6e;\n      width: 40px;\n      margin: 20px auto 15px;\n  }\n      .articleMixMatchcontent .overlapContent{\n        margin:20px auto;\n      }\n    }":".blogContainer {\n  display: flex;\n  margin: revert-layer;\n  margin-top: 42px;\n  padding-bottom: 50px;\n\n  }\n  .blogContainer > div {\n  flex: 0 0 50%;\n  }\n  .blogContainer img {\n  width: 100%;\n  }\n  .blogContainer .articleMixMatchcontent img {\n  width: 100%;\n  object-fit:cover;\n  aspect-ratio: 1 / 1;\n  }\n  .sliderCustom .articleSlider img {\n  max-height: calc(100vh - 168px);\n  object-fit:cover;\n  object-position: 50% 0%;\n  }\n  .sliderCustom .articleSlider .overlapContent{\n  display: flex;\n  flex-direction: column;\n  position: absolute;\n  bottom: 0;\n  width: calc(100% - 80px);\n  word-wrap: break-word;\n  height: auto;\n  min-height: 350px;\n  margin: 0 40px;\n  align-items: center;\n  justify-content: center;\n  text-align: center;\n  padding: 20px;\n  background-color: rgba(255, 255, 255, .6);\n  backdrop-filter: blur(4px);\n  z-index:1;\n  }\n  .sliderCustom .articleSlider .overlapContent h2{\n  font-size: 72px;\n  /* font-weight: 400; */\n  line-height: 65px;\n  text-transform: uppercase;\n  user-select: none;\n  color: #000;\n  /* font-family: FreightBigProMedium-Regular; */\n  margin: 15px 0;\n  text-align:center;\n  }\n  .articleMixMatchcontent .overlapContent h2{\n  font-size: 48px;\n  /* font-weight: 400; */\n  line-height: 44px;\n  text-transform: uppercase;\n  user-select: none;\n  color: #000;\n  /* font-family: FreightBigProMedium-Regular; */\n  margin: 15px 0;\n  text-align:center;\n  }\n  .sliderCustom .articleSlider .overlapContent p, .overlapContent p {\n  padding: 6px 0 0;\n  user-select: none;\n  color: #000;\n  font-size: 10px;\n  line-height: 10px;\n  margin: 0;\n  /* font-family: '\"Domine\", serif'; */\n  letter-spacing: 5px;\n  text-align:center;\n  }\n  .sliderCustom .articleSlider .overlapContent a, .overlapContent a{\n  transition: all 0.35s ease;\n  text-decoration: none;\n  padding: 10px 20px;\n  text-transform: uppercase;\n  font-size: 13px;\n  font-weight: 600;\n  color: #000;\n  user-select: none;\n  margin: 0 0 15px;\n  border: 1px solid #000;\n  /* font-family: '\"Domine\", serif'; */\n  }\n  .blogContainer .stikcyArticlesContent {\n  display: grid;\n  gap: 10px;\n  padding: 0 0px 0 10px;\n  grid-template-columns: 1fr 1fr;\n  }\n  .slidercontainer {\n  position: sticky;\n  top: 160px;\n  height: 100vh;\n  }\n   .stikcyArticlesContent .overlapContent a {\n      width: 100%;\n      display: flex;\n      justify-content: center;\n  }\n  .stikcyArticlesContent .blog-home-social {\n      display: flex;\n      flex-direction: column;\n      width: auto;\n      align-items: center;\n      justify-content: center;\n      text-align: center;\n      padding: 25px 0;\n  }\n  .stikcyArticlesContent .blog-home-social a:hover {\n    background:unset;\n  }\n  .blog-home-social h4 {\n  /* font-family: brandon-grotesque, sans-serif; */\n  font-size: 16px;\n  /* font-weight: 400; */\n  line-height: 22px;\n  padding: 10px;\n  user-select: none;\n  color: #000;\n  }\n  .blog-home-social h2 {\n  /* /* font-family: FreightBigProMedium-Regular; */ */\n  font-size: 72px;\n  /* font-weight: 400; */\n  line-height: 65px;\n  text-transform: uppercase;\n  user-select: none;\n  color: #000;\n  margin: 15px 0;\n  }\n  .blog-home-social hr {\n  border-top: 1px solid #6e6e6e;\n  width: 40px;\n  margin: 30px auto 15px;\n  }\n  .blog-home-social__links {\n  margin: 15px auto 30px;\n  }\n  .blog-home-social__links {\n  display: flex;\n  }\n  .blogContainer .slidercontainer {\n  max-width: 50%;\n  }\n  /* .slidercontainer .slick-slide {\n  width:100%;\n  max-width:calc(100% - 50%);\n  } */\n  .slidercontainer .slick-dots li button {\n  display: none !important;\n  }\n  .slidercontainer ul.slick-dots {\n  display: flex;\n  position: absolute;\n  bottom: 20px;\n  z-index: 2;\n  left: 50%;\n  gap: 10px;\n  transform: translateX(-22px);\n  }\n  .slidercontainer .slick-dots li{\n  height: 10px;\n  width: 10px;\n  background: #878280;\n  border-radius: 50%;\n  padding: 0;\n  margin: 0;\n  }\n  .slidercontainer .slick-dots li::marker{\n  display:none !important;\n  }\n  .slidercontainer .slick-dots li.slick-active{;\n  background: #000;\n  opacity:1;\n  }\n  .articleMixMatchcontent .overlapContent {\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  }\n  @media screen and (min-width:1500px){\n  .slidercontainer {\n  top: 120px;\n  }\n  .sliderCustom .articleSlider img {\n  max-height: calc(100vh - 130px);\n  }\n  .blogContainer {\n  margin-top: 0px;\n  }\n  }\n  .blogContainer a:hover{\n    background:#000;\n  color:#eee !important;\n  }\n    @media screen and (max-width:1400px){\n      .sliderCustom .articleSlider .overlapContent h2{\n        font-size:45px;\n        line-height:50px;\n      }\n          .articleMixMatchcontent .overlapContent h2 {\n          font-size: 30px;\n          line-height: 32px;\n      }\n          .sliderCustom .articleSlider .overlapContent h2, .blog-home-social h2 {\n          font-size: 35px;\n          line-height: 35px;\n      }\n      .sliderCustom .articleSlider .overlapContent a, .overlapContent a, .blog-home-social h4 {\n          font-size: 14px;\n          line-height: 14px;\n      }\n    }\n      @media screen and (max-width:990px){\n        .slidercontainer{\n          top:120px;\n        }\n        .blogContainer{\n          margin-top:0px;\n        }\n      }\n    @media screen and (max-width:768px){\n      .slidercontainer{\n        position:unset;\n      }\n      .blogContainer{\n        flex-direction:column;\n        margin-top:0px;\n      }\n      .blogContainer .slidercontainer {\n      max-width: 100%;\n        overflow:hidden;\n  }\n      .sliderCustom .articleSlider .overlapContent h2 , .blog-home-social h2 {\n      font-size: 30px;\n      line-height: 28px;\n      }\n      .sliderCustom .articleSlider .overlapContent{\n        min-height:200px;\n      }\n      .sliderCustom .articleSlider .overlapContent a, .overlapContent a , .blog-home-social h4{\n        font-size:12px;\n        line-height:12px;\n      }\n      .articleMixMatchcontent .overlapContent h2{\n                font-size: 22px;\n          line-height: 18px;\n      }\n      .blogContainer .slick-dotted.slick-slider {\n      margin-bottom: 10px;\n  }\n      .blogContainer .stikcyArticlesContent{\n        padding:0px;\n      }\n      .sliderCustom .articleSlider img {\n      max-height: 100%;\n      height: AUTO;\n  }\n      .blog-home-social h4 {\n          margin: 0;\n      }\n      .stikcyArticlesContent .blog-home-social{\n        padding:0;\n      }\n      .blog-home-social__links {\n      margin: 15px auto 10px;\n  }\n      .blog-home-social hr {\n      border-top: 1px solid #6e6e6e;\n      width: 40px;\n      margin: 20px auto 15px;\n  }\n      .articleMixMatchcontent .overlapContent{\n        margin:20px auto;\n      }\n    }","LIRE L'ARTICLE":"ARTIKEL LESEN","{{ 'component-article-card.css' | asset_url | stylesheet_tag }}\n{{ 'component-card.css' | asset_url | stylesheet_tag }}\n{{ 'section-main-blog.css' | asset_url | stylesheet_tag }}\n\n\n  .section-{{ section.id }}-padding {\n    padding-top: {{ section.settings.padding_top | times: 0.75 | round: 0 }}px;\n    padding-bottom: {{ section.settings.padding_bottom | times: 0.75 | round: 0 }}px;\n  }\n\n  @media screen and (min-width: 750px) {\n    .section-{{ section.id }}-padding {\n      padding-top: {{ section.settings.padding_top }}px;\n      padding-bottom: {{ section.settings.padding_bottom }}px;\n    }\n  }":"{{ 'component-article-card.css' | asset_url | stylesheet_tag }}\n{{ 'component-card.css' | asset_url | stylesheet_tag }}\n{{ 'section-main-blog.css' | asset_url | stylesheet_tag }}\n\n\n  .section-{{ section.id }}-padding {\n    padding-top: {{ section.settings.padding_top | times: 0.75 | round: 0 }}px;\n    padding-bottom: {{ section.settings.padding_bottom | times: 0.75 | round: 0 }}px;\n  }\n\n  @media screen and (min-width: 750px) {\n    .section-{{ section.id }}-padding {\n      padding-top: {{ section.settings.padding_top }}px;\n      padding-bottom: {{ section.settings.padding_bottom }}px;\n    }\n  }","No products in this collection.":"Keine Produkte in dieser Kollektion.","Misciano":"Misciano","{{ 'component-collection-hero.css' | asset_url | stylesheet_tag }}\n\n\n  @media screen and (max-width: 749px) {\n    .collection-hero--with-image .collection-hero__inner {\n      padding-bottom: calc({{ settings.media_shadow_vertical_offset | at_least: 0 }}px + 2rem);\n    }\n  }":"{{ 'component-collection-hero.css' | asset_url | stylesheet_tag }}\n\n\n  @media screen and (max-width: 749px) {\n    .collection-hero--with-image .collection-hero__inner {\n      padding-bottom: calc({{ settings.media_shadow_vertical_offset | at_least: 0 }}px + 2rem);\n    }\n  }","EN SAVOIR PLUS":"MEHR ERFAHREN","{{\n                    'sections.collection_template.use_fewer_filters_html'\n                    | t: link: collection.url, class: 'underlined-link link'\n                  }}":"{{\n                    'sections.collection_template.use_fewer_filters_html'\n                    | t: link: collection.url, class: 'underlined-link link'\n                  }}","{{ block.settings.article_count }} articles":"{{ block.settings.article_count }} Artikel","Profitez d'une remise de 10% toutes nos cahemires avec le code promo":"Profitieren Sie von 10% Rabatt auf all unsere Kaschmirs mit dem Aktionscode",", nous avons à cœur de vous offrir des créations raffinées, conçues avec passion et savoir-faire en Italie.":", es ist uns ein Anliegen, Ihnen raffinierte Kreationen zu bieten, die mit Leidenschaft und handwerklichem Können in Italien gefertigt werden.","Profitez d'une remise de 5% toutes nos ceintures en cuir avec le code promo":"Profitieren Sie von 5 % Rabatt auf alle unsere Ledergürtel mit dem Gutscheincode","CACHEMIRE10":"KASCHMIR10","S'inscrire ici":"Hier anmelden"}, {"Articles récemment consultés":"Kürzlich angesehene Artikel","Guide des tailles":"Größentabelle"},
      , 
    ].filter(Boolean),
    shopInfo: {
      "shop": "c4v0r5-ck.myshopify.com",
      "shopId": "88439783689",
      "pageType": "page",
      "pageId": "139184374025",
      
      
        "primaryLanguage": "fr",
      
      "language": "de",
      "country": "FR"
    },
    dynamicContentEnabled: false,
    translate3rdPartyOnly: "",
  });
  /** -- js code -- */
  window.localesAIModule.fetchFirebaseStorage = async function (path) {
    const fullPath = `https://firebasestorage.googleapis.com/v0/b/autogpt-33944.appspot.com/o/${path.replaceAll('/', '%2F')}?alt=media`;
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      const res = await fetch(fullPath);
      if (!res.ok) {
        return undefined;
      }
      return await res.json();
    } catch (error) {
      console.error('localesAI.fetchFirebaseStorage', error);
      return undefined;
    }
  };

}
    }

fileName = 'trustify';
    if (!fetchWithConfig(fileName, module.config)) {
      // fallback to default fetching logic
      const mainWidget = document.querySelector('.trustify-review-box');
      if (mainWidget) {
        if (pageType === 'product') {
          fetchers.push(fetchStorage(fileName, `product-${pageId}`, 'product'));
        } else {
          fetchers.push(fetchStorage(fileName, 'store'));
        }
        fetchers.push(fetchStorage(fileName, 'shared'));
      }
    }

await Promise.all(fetchers);
    // console.debug('[Locales.AI] storageData', data);
    return data;

async function fetchStorage(fileName, resourceSeg, propName) {
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        `storefront_trans/${shopId}/${language}/${resourceSeg}/${fileName}.json`
      );
      if (obj) {
        data[fileName][propName || resourceSeg] = obj;
      }
    }

</div><div id="shopify-block-ARExFU25Wa0dyOGZGU__6251270934270006384" class="shopify-block shopify-app-block"><script>
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</div></body>